Posted by Reynolds and Reynolds President Ron Lamb

Reynolds and Reynolds continues to deliver results on behalf of our customers. Here are a few of the most recent data points.

# 1 DMS Provider

DrivingSales.com announced its third annual Dealer Satisfaction Awards prior to this year’s NADA show. Reynolds and Reynolds was named the Highest Rated DMS Provider for the third consecutive year.

The #1 ranking is based on a year’s worth of product reviews and ratings that are submitted by dealership employees who use the products daily.

Hats off to our product development and customer support teams – and to our customers who use our DMS to deliver better results in their businesses.

In Good Company – Dealership Groups

Automotive News recently published its annual Top 125 dealership groups for 2011. Again this year, Reynolds’ footprint is extremely strong in the Top 125 – from DMS to documents.

In addition to the Top 125, a number of OEMs also have named the best dealerships for their respective brands: Audi, BMW, Buick, Chevrolet, and Mercedes-Benz.

Across these five nameplates, fewer than 150 dealerships made the grade as meeting their OEM’s highest standards in customer satisfaction and business operations in 2011. Once again, Reynolds has an overwhelming presence among those dealerships.

Dealer of the Year

One more note: This year’s Time Magazine Dealer of the Year is also a Reynolds customer,  Mike Shaw Chevrolet in Denver. Congratulations to that team on their ongoing success and commitment to the Denver community.

Whether it’s the largest dealership group – or a single store – we believe dealers do business with us because we help them deliver results through our products, services, and support.

To showcase how our products and services can help deliver results, Reynolds has embarked on the 2012 “Road to Results” Product Demonstration Tour. This is a series of events held in a number of cities across the country that will highlight our newest products and services. At each event, I plan to present our company’s vision for the future of automotive retailing and Reynolds as a Retail Management System company. (Attend a Road Show.)

Ron Lamb
President,
Reynolds and Reynolds

As the president of Reynolds and Reynolds, I want to welcome you to “Executive Perspective.”

On Executive Perspective, you’ll find content that reflects the leadership beliefs and perspective of our executives, from recent opinion articles, interviews, Q&A, and other events.

The past two years have marked an important turning point in our momentum as a company. We began the year again with a highly successful National Automobile Dealers Association show in February, focused on a number of new products and services that will deliver outstanding results for our customers.

We also continue to add to our momentum with a campaign to offer every current Reynolds ERA^® dealership management system (DMS) customer in the U.S. a free, six-month “Test Drive” of ERA-IGNITE, which is our latest ERA DMS software, delivered now through an easy-to-use Windows^® interface.

Continuing our commitment to superior product performance, we also offer our POWER DMS customers the General Manager Dashboard for free. The Dashboard delivers key business metrics for dealerships in a single, consolidated graphical tool.

Thanks again for your interest in Reynolds and Reynolds. All of us here are committed to developing the best products in the industry, backed by the best service and support, which deliver the best results for our customers.

Ron Lamb
President,
Reynolds and Reynolds